Accessing services

Access services and support with our Provincial Command Service Officers, who deliver efficient and comprehensive assistance for unparalleled Veteran support.

Rely on Legion Provincial Command Service Officers to address all your needs efficiently.

    Whether it’s navigating VAC disability claims, accessing financial support from the Poppy Fund, or connecting with veteran support programs, our officers are here for you.

 

Who we serve

 

Access services if you are a member of/or have participated in:

 

• The Canadian Armed Forces, the Reserve Force

• The Commonwealth or its wartime allies

• A Regular Member of the Royal Canadian Mounted Police

• The Merchant Navy or Ferry Command during wartime

• A Peace Officer in a Special Duty Area or on a Special Duty Operation

 
 

Or their eligible family members including:

 

• A spouse by marriage or common-law

• A child of a Veteran, under the age of 18 or in university or college to age 25

• A child of a Veteran, that was incapacitated prior to the age of 21 and declared dependent on the Veteran

 
 
 

Learn how Legion Service Officers can help

 

At the local Legion Branches, Branch Services Officers are volunteers that outreach to Veterans in their communities.

 

A Branch volunteer Service Officer will:

  • conduct outreach in the community to identify Veterans and their families in need
  • assist the Veteran in completing the Legion Claims Form and refer them to a Legion Command Service Officer for individual assistance
  • coordinate benevolent financial assistance through the Branch Poppy Fund
  • conduct visits to Veterans in retirement and long term care facilities
  • refer Veterans to support and care programs as offered through the Branch and local community
 
 

Provincial Command Professional Service Officers are mandated by legislation to provide representation at all levels of the disability claim process.

 

A Provincial Command Professional Service Officer will:

  • provide individual, confidential assistance with the VAC disability claims process
  • coordinate benevolent financial assistance through the Provincial Command Poppy Fund, beyond what a Branch can provide
  • provide referrals to appropriate Legion and provincial Veteran support programs and resources
  • provide a referral to a Dominion Command Service Officer for additional assistance and free, professional representation with VAC benefits and appeals 
 
 

Dominion Command Professional Service Officers provide additional support and representation for complicated cases and disability claims decision appeals.

 

A Dominion Command Professional Service Officer will:

  • support all stages of accessing VAC benefits, from first application with the Veterans Affairs disability claims process, up to and including professional representation in a Request for Reconsideration with the Veterans Review and Appeal Board
  • request benevolent financial assistance through the Dominion Command Poppy Fund, beyond what a Provincial Command can provide
  • obtain referrals to appropriate Legion and national Veteran support programs and resources
  • provide assistance for Canadian Veterans abroad, and Allied Veterans living in Canada

Trust our knowledgeable and confidential team to provide the comprehensive support you need.

 
 
 
 

Legion services for Veterans and their families are always free and you do not need to be a Legion member to access these services.